2023 Highlights Digital Consumer Bank Europe
2023 Highlights
•Mexico
NA
'Santander México, one of the leading financial groups in the country,
focused on commercial transformation and innovation'
Strategic priorities ■■
Advance with the technological transformation to improve the digital channels
■ Simplify products, processes and operations to transform the service model,
building on technology and data to improve customer experience
Grow our customer base and increase loyalty through integrated digital products
and offerings, new service models and mass market value proposition
Remain the market leader with value-added products for corporates and by building
on existing relationships to attract more customers, particularly individuals
Improve deposit mix and contribute to better cost of deposits
Branches
1,369
00
MA Employees
30,876
◉
Total customers (mn)
20.5
2
Digital customers (mn)
6.9
◉
Customer loans (€ bn)
49
Customer funds (€ bn)
63
Underlying attributable profit (€ mn)
1,560
هههه
ROTE
17.7%
Santander More information at https://www.santander.com/en/about-us/where-we-are/santander-mexico
35View entire presentation