Investor Presentaiton
Group Financial Results for the nine months ended 30 September 2021
Organizational resilience & ESG agenda: ESG Performance
Environmental
昌
1,544k kWh
of energy savings in 9M2021
€228k
investment in energy-saving in 9M2021
278k kg
paper recycled in 9M2021
Introduction of environmentally
friendly loan products
People
>3,500
employees
* >34 ths
hours of training conducted in 9M2021
Certificate by the Ministry of Labour,
Welfare and Social Insurance for applying
good practices for gender equality in the
working environment
Social
>16 ths
cancer patients received treatment and
other services at the Bank of Cyprus
Oncology Centre for 9M2021
c. €70 m n
cumulative investment for the Bank of
Cyprus Oncology Centre
>30 entrepreneurs educated in 9M2021 via
IDEA innovation centre, a non-profit
organization, established in 2015, acting as
incubator accelerator for start-ups (>5,700
since establishment)
Responsible services
יון
€1.3 bn
new lending for 9M2021
88%
of total transactions in Jan-Oct 2021 are
through digital channels
78%
of customers are digitally engaged as at 30
Oct 2021
Governance
30%
of the board of directors are female as at 30 Sep 2021
37%
of the key positions below extended EXCO are female
36
internal audits finalised in 9M2021
2,616
customer relationships terminated/suspended
for compliance reasons in 9M2021
SupportCy1 Network Initiative
>€650k
total contribution to the Society by all members
(monetary, products and services) since
March 2020
MSCI
ESG Ratings
MSCI ESG Ratings²
Scale: AAA to CCC
ESG RATINGS
A
Rating action date: Jun 2020
CCC B
BB BBB
A
AA AAA
A
SupportCY is a network of 130 companies and NGOs, initiated by Bank of Cyprus, during March 2020, with the aim to support the public services performing frontline duties
during the Pandemic and the Society, in general
1)
2)
Please refer to slide 69 in the definitions
Bank of Cyprus Holdings
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