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Investor Presentaiton

Operating Environment Operating Costs and Efficiency Emirates NBD Highlights Costs decreased by 8% q-o-q in Q1-15 and increased by 3% y-o-y • Cost to Income Ratio improved by 5% q-o-q to 28.1% due to growth in non-interest income and a control on costs. Adjusted for one-offs, Cost to Income Ratio would be 30.2% for Q1-15 The longer term management target for cost to income ratio is 33% which headroom for future provides investment Cost to Income Ratio (%) 33.1 31.5 30.4 30.3 29.3 29.5 27.9. 28.1 Q1 14 Q2 14 CI Ratio (YTD) Q3 14 Q4 14 Q1 15 CI Ratio Appendix Strategy Financial & Operating Performance Emirates NBD Profile Cost Composition (AED Mn) +3% 1,177 -8% 1,050 1,087 1,075 83: 79 78- 86 1,079 =83 677 620 664 656 670 81 -81 75 94 94 -78 94 97 86 86 176 167 172 229 163 Q1 14 Q2 14 Q3 14 Q4 14 Q1 15 Egypt Staff Cost Occupancy cost Depr & Amort Other Cost 16
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