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Global markets muted in 2020 China growing, other regions with varying degrees of decline Market growth vs. 2019 By business (units) New installations (NI) Maintenance By business (value) New installations (NI) Maintenance By market segment (NI units) Residential ■Commercial Public transport Global market split 0 to <5% Source: Schindler estimates China APAC w/o China Americas flat EMEA 5% to <10% 10% to <20% >20% negative positive 6 Schindler 2021 | We Elevate February 17, 2021 | Investor Relations Global Schindler

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