CIBC Investor Presentation

COVID-19 Response CIBC OUR TEAM Supporting and Ensuring Our Team's Well-being . . . • Enabled 75% of employees to work remotely, tripling the number from Q1/20 Enhanced safety protocols and incremental financial compensation for those required to work onsite Provided employees with wellness resources to better manage stress Honoured our commitments to summer student hires OUR CLIENTS Assisting 500k+ Clients with Flexibility • Implemented payment deferral programs on several credit products Reduced interest rates on credit cards for eligible clients Launched fully-digital solutions for clients to access government support programs Provided "front-of-the-line" access to seniors and persons with disabilities Proactively offered assistance to clients identified to have the most hardships OUR COMMUNITIES Increasing Donations to Support Those Most at Risk Community Food Centres Canada United Way Kids Help Phone Canadian Blood Services American Red Cross • Supported front-line health care workers with Aventura reward points Supported education of the next generation of health care workers with a bursary fund For quick dai banking SERVING AND HELPING ALL STAKEHOLDERS CIBC Mercall CTBC CIBC Investor Presentation | 13

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