Investor Day 2023

4. Delivered on our goals in Consumer & SME Income (S$b) Cost to Income (%) Return on Equity (%) XDBS 4.1 2015 6.8 49 40 22 37 2022 2015 2022 2015 2022 ◉ Doubled digital share of customers to 60% Closed last mile gaps Further rationalised our distribution Broadened our product range Made digital marketing more effective Gained access to new market segments SHEE Tse Koon Group Head, Consumer 1140am Presentation Delivered on Consumer and SME goals Banking Group & Wealth Management 11

View entire presentation