2021-2023 Sustainability Plan and Financial Performance

B2B - Leading energy partner of global and local businesses Strategic actions Customer value1 Supporting B2B customers in (€/cl/y) fostering efficiency and sustainability Promote the electrification of consumption and the digitalization of processes Expand in core and emerging countries through an integrated value proposition 10% market share of multinationals with full range of services 1. Europe gross margin per customer. 2020E. 2. 2020E. ~1.7x 200 enel Commodity & Beyond commodity value² (Gross Margin, €bn) +1.7x9 1.1 0.2 0.9 2020 2030 2020 1.9 2030 Commodity ■Beyond commodity 37

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