Credit Investor Presentation 2020/21
Our regulation
Well placed as we begin AMP7
We operate in 5-year regulatory
cycles called Asset Management
Periods (AMPS)
We have recently completed the sixth
five-year period since privatisation
(AMP6-running from April 2015 to
March 2020) and entered the seventh
(AMP7 - running from April 2020 to
March 2025)
Our economic regulator, Ofwat, sets the
price, service and incentive package we
must deliver in each of these
five-year periods
There are four main areas in which
companies can outperform by delivering
a superior level of performance and/or
doing so at a lower cost:
Total expenditure (totex)
Financing performance
Outcome Delivery Incentives (ODIs)
Customer satisfaction (measured using
Ofwat's C-Mex assessment in AMP7)
We have transformed our
performance in recent years and exit
AMP6 operating at the upper quartile
across a range of metrics
We were fast-tracked through the
most recent price review (PR19) and
given one of the lowest cost challenges
in the sector by Ofwat
We reinvested £130 million
of AMP6 outperformance, targeting
key performance areas to give
us a flying start to AMP7
United Utilities
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Credit Investor presentation
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