FirstBank FY'10 & Q1'11 Investor & Analyst Presentation
Financial
Operating
Review
Environment
Highlights
Strategy &
Transformation
Risk Mgt &
Corporate
Governance
Summary &
Outlook
Strategic Delivery - Operational Excellence
Cost Optimisation: We continue to identify new opportunities to optimise cost along our major
themes, while continuing to realise benefits over time through already implemented initiatives
Projects
Quick-Wins
Description
Execute quick-win cost optimisation initiatives-
waste items with little to no impact on
strategy/employee morale; sustainable long-
term; can be done in a relatively quick time
frame
FirstBank
Since 1894
New initiatives (i.e. since Q4 2010)
• N/A
Manning Structure
• Assess current manning levels and manning
approach (with an initial focus on branch
operations), and identify ways to improve our
operating efficiency and provide more satisfying jobs
for our staff
Execution ongoing through implementation of
new operations structure
Expense Control
• Review current expense control policies and
procedures, and identify opportunities for
improvement, especially for controllable costs
• Continued rollout of Fuel card to new locations
Diesel purchase management in Branches
•
Depreciation/
Maintenance
• Review 'big-ticket' maintenance items and identify
areas where we can eliminate and/or optimise our
maintenance spend
•
Evaluate alternative business models for our
existing operations (e.g. outsourcing, in-
sourcing, leasing, etc)
• H/O Managed Print Services
FirstBank FY'10 & Q1'11 Investor & Analyst Presentation - 28/04/2011
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