Global Wealth Management Overview slide image

Global Wealth Management Overview

Canadian Banking Top 3 bank in personal & commercial banking in Canada Canadian Banking provides a full suite of financial advice and banking solutions, supported by an excellent customer experience, to Retail, Small Business, Commercial Banking customers. Canadian Banking also provides an alternative self- directed banking solution to over 2 million Tangerine Bank customers. Retail 75% REVENUE MIX1,2 $2.5B Commercial 25% Residential Mortgages 62% AVERAGE LOAN MIX1 $356B MEDIUM-TERM FINANCIAL OBJECTIVES Target³ NIAT Growth4 5%+ Productivity Ratio <44% Credit Cards 19% 17% Business and Government Loans Personal Loans Operating Leverage Positive STRATEGIC OUTLOOK Improve Sustained Business Performance: Invest to grow our higher ROE businesses, including Business Banking, to deliver consistent and stable long-term earnings growth ⚫ Instill a Winning team Culture: Engage employees through a RESULTS (Revenue, Earnings, Simplify, Urgency, Listen, Trust, Support) focused culture Superior Customer Experience: Develop deeper household relationships for our customers across Canada by providing differentiated focus and service to those who are most loyal and engaged Scale our unique partnerships and assets: Leverage our long-term partnerships and assets like MLSE, Scene and Wealth businesses to generate growth across our division 1 For the three months ended July 31, 2020; 2 Reflects the adoption new leases accounting standards, IFRS16; 33-5 year target from 2020 Investor Day; 4 Adjusted Net income attributed to equity shareholders 24
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