2021 Results and Financial Review

Aviva Investors FY21 FY20 Change £m £m % Operating profit 41 25 64% Revenue¹ 403 381 6% Controllable costs excl. implementation costs (345) (356) (3)% Cost income ratio 86% 93% (7)pp ● Net flows excluding liquidity funds & cash (£bn) 1.5 (1.1) 237% of which external (£bn) 3.3 1.4 137% AUM (£bn) 268 260 3% SII Operating own funds generation 36 26 38% Ambition Cost:Income ratio <75% All footnotes on pages 64-66 • Operating profit growth up 64% driven by 6% increase in revenue reflecting higher average AUM and asset origination fees and reduction in cost base External net flows up to £3.3bn (FY20: £1.4bn) 69% of AUM in funds above benchmark over 1 year (FY20: 55%) and 65% over three years (FY20: 56%) AVIVA 27

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