4Q 2022 INVESTOR PRESENTATION

Digital Build Digital to scale customer experience and operational excellence across the bank Focus to date Driving digital capabilities World-Class Digital Capabilities 2 Improve Operating Model 3 Drive Operational Excellence مصرف الإنماء alinma bank Alinma Vision Pursuing initiatives across Advanced Analytics and Big Data, Al and RPA Future Focus Projects are driven by Agile ways of working Augment digital work force with best in class talents and upskill digital teams by establishing digital training e-academy Accelerate digitization Deliver with speed, quality and efficiency Progress on Advanced Analytics while building new capabilities Reinvent the customer experience and improve multi-channel capabilities Leverage the ecosystem to create innovative and unique propositions Improve ways of working, e.g. Agile delivery, DevOps, etc. Establish the digital factory to power rapid delivery and foster innovation Improve efficiency through digitization of services and products Automate internal processes using robotics to enhance turnaround times. "Be recognized and celebrated as the fastest and most convenient bank in KSA" New Models & Digital Factory Updates Initiatives Completed to Date: Key Achievements 12/17 initiatives completed 4Q 2022 Digital Factory Alpha & beta in operations 71% releases of new mobile app 4Q 2022 INVESTOR PRESENTATION Launched Digital credit card and personal finance journeys Operations efficiency improvement +6 Operations RPAs completed Technology Improvements Implemented DevOps and completed QA testing framework within Digital Factory Completed IT architecture assessment and identified improvement roadmap 14/49

View entire presentation