Outdoor Living Market Trends and Growth Initiatives
Operating Leverage
Customer Experience
Customer Convenience & Expertise
Most locations in the most markets; time-saving
convenience
One-stop shopping with broadest industry inventory
selection
Fully-trained staff, maintenance product merchandised
showrooms
Technology-enabled Customer Experience
Pool360Ⓡ
BlueStreak
High-volume market call centers
Time-Saving Customer Service
Speed at the Counter metrics
Priority Pick Up
Service Metric -
2021
Speed at the
Counter
(Q3 2021)
POOLCORP®
Where Outdoor Living Comes to Life
Goal
Company Wide
Achievement
All Orders -
Median
< 5 minutes
4 minutes
27 seconds
POOL360 Sales
Grow faster vs
total revenue
$540 million
$700 million;
>10 million
order lines
Priority Pick Up
Improvement/
Increase over
2020
18 seconds
6% improvement
44% growth
(105% growth vs
2019)
19% growth
(46% growth vs
2019)
NASDAQ/GSM: POOL
58View entire presentation