Investor Presentaiton
Akbank at a glance
Outstanding
Talent
+ 12K
employees
38 yrs
avg age of employees
Redesigned & flexible
working model for HQ
post- pandemic:
c. 55% remote-working
▸ c. 35% hybrid-working
► C. 10% onsite
53%
women employees
11%
PhD and Master's Degree
State of the art
technology
Brand new data center
Completed migration during pandemic
· Uptime Tier 3 Certified
+150K man-day gain (1)
55%
Reduction in mainframe usage
1st
Large-scale Turkish bank to achieve
agile transformation
35%
Reduction in time to market
Harnessing Al & analytics
for business solutions
► Doubled analytical data in 2 yrs
▸ Intensive Data Governance Prog.
with +30 domains
Al powered underwriting
with +3500 parameters
(1) Achieved with automating IT operations in 2020
ESG driven by
actionable targets
TL 200 bn sustainable
loan financing until 2030
1st Turkish bank to issue green
bond during Covid-19 (USD 50
mio)
TL 25 bn sustainable finance
provided in 2021(2)
Increase # of financially
empowered people
►
Akbank FAV for university
students
Become a carbon-
neutral bank by 2025
60% of electricity sourced via
wind power
Increase Social Return on
Investments
►
Akbank Youth Academy reached
40K students in 2021
(2) Based on bank-only MIS data, includes: Granted SME loans (assessed through ESMS) & renewable loans, and ESG-type
Eurobond & syndicated loan purchases
(3) Since the beginning of 2020
Excellence in
Customer Experience
711
branches
▸ c. 70% are phygital with paperless
& mobile experience designs
6.6 mn
Digital banking customers
+7 pp
Mobile NPS (3)
1st
"NO PAN" Credit Card in Turkey
Digital POS
Easy & quick onboarding for
SME merchants
AKBANKView entire presentation