Investor Presentaiton

Customer base EOE monetization ✓ expansion Business Innovation and technology Santander Select Focus on the high- income segment as a growth lever 10 years of Select 區 a 8+ Aim to be the prime platform for premium services in Brazil Focus on providing: tailored, readily available, efficient, and straightforward services Transactionality: card offerings with unique products and benefits Financial advisory: increase in the number of specialists Investment platform: expansion of advisors and digitization Customers 881 thousand overall customers with ambition of 1 million in Dec/23 (thousand) Portfolio Select represents 22% of the individual loan portfolio (+5 p.p. in 2 years) (R$ billion) 50.6 +55% 43.2 in 2 years, +2.6x vs. 32.6 individual loan portfolio growth Jun/21 Jun/22 Jun/23 Investments Investment penetration rate in Select customers: 67% in Jun/23 881 +42% YOY Revenue per loyal 621 customer 575 (base 100, 2Q21) 134 Jun/21 Jun/22 Jun/23 Fale com a gente 114 +3x vs. Retail revenue growth in two years Share of loyal Select NPS 100 customers is 3x higher 63 points in 2Q23 than the percentage of retail individual customers (+0.5 point YoY) 2Q21 2Q22 2Q23 12 INVESTOR RELATIONS [email protected] 0800 286 8484 FAQ www.santander.com.br/faq

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