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Investor Presentaiton

|თის • • Employees Readiness during COVID-19 Operations Customers Quick Response Team created at deal with to different level situation. Staggered working hours and Work from Home were exercised wherever feasible. Person with disabilities were exempted for physically attending offices. Compensation to staff in case of untimely Death due to Covid. Bank's operations were intact during lockdown 94% branches were operational* (on any given day) • 90% ATMs • • (on any given day) were operational* Alternate Digital Channels were fully operational. Extensive Conferencing operations. • use of Video for internal *Closure due to declaration of containment zone/strict lockdown by authorities. emergency credit Special Credit Scheme: Guaranteed Loan/Covid-19 Emergency Credit Facility/liberalized working capital • assessment. PNB Kisan Tatkal Rin Yojana: An instant for farming community credit SHG Covid Tatkal Sahayata Rin. Personal Loan Scheme for Public (PNB Sahyog COVID) and for Pensioners (PNB Aabhar COVID) for meeting emergent consumption or medical need because of COVID 19 outbreak. Rs. 17000 crore loan sanctioned related to COVID-19. 6 Way Forward Page 59
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