Investor Presentaiton slide image

Investor Presentaiton

Capturing all tactical and strategic opportunities to further reduce our cost base Consistent Costs reduced by 10% vs. H2 2017 Costs have reduced during each of the past five reporting periods €964m Broad-based Cost reduction broad based across staff and non-staff costs since 2017 Bank of Ireland 2020 Interim Results Efficient €262m in gross cost savings since FY 2017 created capacity to absorb investment in our people and infrastructure €933m (5%) Change €919m demand/ €903m €882m €872m (13%) efficiencies €26m €67m Sourcing strategically €156m Simplifying the organisation H217 H118 H218 H119 H219 H120 Staff Non-staff Ways of Working €13m €1.9bn €1.9bn €1.85bn €1.79bn Future focus <€1.65bn • • • 2021 costs now expected to be below previous guidance of €1.65bn Review underway to further reduce costs beyond 2021: Continued investment in digital capabilities Simplifying and automating customer journeys Additional investment in business model restructuring Enhanced property footprint, supported by modern and agile ways of working Guidance update to be provided at FY 2020 2017 2018 2019 2020 2021 Beyond 2021 Bank of Ireland 12
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