TaskUs Financials and Market Focus
Digital Customer Experience
Ever-increasing user expectations and competition necessitate world
class customer care. Founded on innovation and people-first culture,
TaskUs delivers consistently excellent CX support for the world's
leading brands. The digital nature of the support we provide allows us
to automate a greater portion of these interactions, support multiple
interactions concurrently and use support staff based in higher margin,
offshore markets.
SOLUTIONS:
Omni-Channel Care
Learning Experience Services
New Product or Market Launches
Customer Acquisition
Technical Support
Consulting Services
TaskUs™
2021 Revenue:
$487mm
64%
1
8%
Voice
16%
Omni-Channel
76%
Non-Voice
Note: Percentage based on 2021 DCX revenue
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