Investor Presentaiton

Introduction to Hastings IAG Insurance Australia Group Hastings Insurance Services Limited - a personal lines insurance broker launched in January 1997 . 2 Trading Divisions - Hastings Direct and Peoples Choice (acquired in July 2003) Hastings offers a totally integrated panel solution of over 40 insurers with 60. products, giving the ability to quote widely and competitively Full claims handling for Advantage and other insurers The Company's IBM iSeries 8.30 computer system and Meridian telephone switch have been planned and implemented from new, specifically for Hastings Insurance Services Robust, dedicated data and telephony links are now in place between the three sites, offering resilience and flexibility 22 22

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