Maybank Earnings Summary Q3 & 9M FY2020 slide image

Maybank Earnings Summary Q3 & 9M FY2020

Community Financial Services: Overview of Market Share for Malaysia Market share Loans Sep-19 Dec-19 Mar-20 Jun-20 Sep-20 Total consumer (Household) 17.6% 17.7% 17.8% 17.9% 18.1% Auto (Hire Purchase + Block Discounting + Floor Stocking) 29.3% 29.6% 29.7% 30.3% 30.4% Total mortgage * 13.7% 14.0% 14.2% 14.3% 14.4% Credit cards ** 18.7% 18.6% 18.6% 18.5% 19.3% Unit trust 48.7% 48.5% 49.8% 49.7% 49.2% Deposits Total deposits *** Total core retail deposits Retail CASA ^ Retail savings Demand deposits Λ Retail fixed deposits Λ 18.0% 17.8% 17.5% 17.6% 17.4% Λ 16.7% 16.5% 16.9% 17.4% 17.5% 24.7% 24.3% 25.3% 25.7% 25.3% 27.9% 27.8% 28.1% 28.7% 28.4% 18.8% 18.2% 19.9% 19.8% 19.3% 12.9% 12.8% 12.7% 12.9% 13.0% Channels Internet banking - Subscriber base 40.1% 39.6% 39.1% 40.3% 39.9% Mobile banking - Subscriber base 31.5% 31.3% 32.6% 31.9% 31.4% Internet banking - Transaction Volume ^^ 50.9% 51.0% 50.5% 50.1% 50.0% Mobile banking - Transaction Volume Branch network >> 62.9% 63.0% 62.9% 62.7% 61.9% 19.3% 19.4% 19.4% 19.4% 19.4% Note: * Refers to housing, shophouse and other mortgage loans ** Credit cards market share refer to receivables for commercial banks *** Total bank deposits inclusive of investment asset ("IA") Σ Industry numbers as at Jun-20 33 Λ ^^ Without IA. With IA, the market share as at Sep'20 for Total Core Retail Deposits, Retail CASA, Retail Savings, Demand Deposits and Retail Fixed Deposits are 17.9%, 26.6%, 28.5%, 23.2% and 13.8% respectively (against MBB retail IA) Excluding non-financial transactions as per BNM guidelines Maybank
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