Financial Performance and Remediation Update

ABBREVIATIONS ALA Alternative Liquid Assets KYC Know Your Customer AML Anti Money Laundering LCR Liquidity Coverage Ratio CET1 Common Equity Tier 1 Capital LGD Loss given default CIC Credit impairment charge LVR Loan to Value Ratio CLF Committed Liquidity Facility MTM Mark to market CP Collective Provision NBI Non Bearing Interest CTI Cost to income ratio NCO Net Cash Outflow DPD Days Past Due NII Net Interest Income NILS No Interest Loan Scheme DRP Dividend Reinvestment Plan NPS Net Promoter Score EAD Exposure at Default NSFR EA Economic Adjustment Net Stable Funding Ratio ECL Expected Credit Losses OIS Overnight Index Swap EOFY End Of Financial Year OOI EPS Earnings Per Share PD RMBS FTEs Full-time Equivalent Employees ROE Other Operating Income Probability of Default Residential Mortgage Backed Securities Return on Equity GHG Greenhouse Gas RWAs Risk-weighted assets GIAs Gross Impaired Assets SFI Stable Funding Index GLAS Gross Loans and Acceptances SHL Simple Home Loans HQLA High Quality Liquid Assets SME Small and Medium Enterprise IRB Internal Ratings Based approach TFF Term Funding Facility 126 National Australia Bank

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