Investor Presentaiton
(Reference) Potential of focus services
Accurately identify restaurant concerns and needs through human support structure
Rapidly develop and provide solutions in collaboration with partner companies
Japan's largest user membership base
with high customer loyalty
Rakuten members
Over 100 million ID
Increasing the need
for efficient operation of various tools
Restaurants
E-commerce
Travel
GURUNAVI
Mobile
(As of December 2022)
Cross-use rate 75.6%
Card & Payment
Banking
GURUNAVI
Other
gourmet sites
Owned
media
Google
LINE
Digital content
Transform
Increasing diversification of
restaurant sales promotion methods
A
B Marketing agent
Gurunavi website
C
Mobile ordering
service
D
Expand DX services
for restaurants
Nearly 80% of restaurants recognize the necessity of digitizing restaurant operations, while only 10% are sufficiently addressing the issue
0%
10%
50%
80%
90%
100%
20%
30%
40%
Recognize the necessity,
60%
70%
Recognize the necessity,
does not address issue
26.2%
Not exactly necessary
19.2%
Not at all necessary
4.8%
10.9%
not enough to address issue
39.0%
Recognize the necessity, issue already sufficiently addressed
(Recognize the necessity of digitizing restaurant operations)
GURUNAVI
Web survey for member restaurants (n=313)
26View entire presentation