Business Update
Large & diverse customer base
Law Firms &
Government
Legal Professionals
Financial
Institutions
50,000+ Active clients
3
Dye & Durham Net Promoter Score: 47°
Predictable Business Model
2%
Customer churn¹
16.6 years
average tenure of
top 100 accounts²
Software Industry Average: 303
Dye &
Durham
Broad blue-chip client base
1 Calculated by multiplying (a) 100, by (b) a fraction, (i) the denominator of which is the total number of clients that generated revenue of $5,000 in FY2018, and (ii) the numerator of which is the total number of clients from (i) that generated no revenue in FY2019.
2 Based on the Company's top 100 clients by revenue in Q2 FY2021.
3 NICE Systems Inc. 2019 U.S. Consumer Net Promoter Benchmarks.
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