Investor Presentaiton
GRI Content
INDICATOR
HR5
DISCLOSURE
Operations and significant suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and
actions taken to support these rights.
HR6
Operations and significant suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child
labor.
HR7
HR8
HR9
HR10
HR11
Social performance
Operations and significant suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all
forms of forced or compulsory labor.
Percentage of security personnel trained in the organization's policies or procedures concerning aspects of human rights that are relevant to operations.
Total number of incidents of violations involving rights of indigenous people and actions taken.
Percentage and total number of operations that have been subject to human rights reviews and/or impact assessments.
"Number of grievances related to human rights filed, addressed and resolved through formal grievance mechanisms."
S01
S02
S03
S04
S05
Percentage of operations with implemented local community engagement, impact assessments, and development programs.
Percentage and total number of business units analyzed for risks related to corruption.
Percentage of employees trained in organization's anti-corruption policies and procedures.
Actions taken in response to incidents of corruption.
Public policy positions and participation in public policy development and lobbying.
S06
S07
Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country.
Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes.
S08
S09
Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations.
Operations with significant potential or actual negative impacts on local communities.
S010
Prevention and mitigation measures implemented in operations with significant potential or actual negative impacts on local communities.
Product Responsibility performance
PR1
PR2
Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services
categories subject to such procedures..
Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle,
by type of outcomes.
PR3
PR4
PR5
Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements.
Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes.
Practices related to customer satisfaction, including results of surveys measuring customer satisfaction.
PR6
PR7
PR8
PR9
OiPR
Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship.
Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and
sponsorship by type of outcomes.
Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data.
Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services.
Other significant social responsibility and sustainability activities.
2013 Financial and
Social Responsibility Report
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