Investor Presentation - FY 2023
Investor Presentation - FY 2023
Danske Bank
Better Bank strategy exceeding targets while enhancing the resilience of Danske
Bank and laying a strong foundation for Forward '28 execution
Our 2023 targets
FY2023
Our 2026 targets to measure the success of Forward '28
8.5-9% ROE
C/I mid 50s
13%
48% ā
Personal
Customers
Number of meetings per adviser
(Index: 2023 = 100)
163
13%
16% CET1
19%
Net new customer households in
growth segments**
Return on Equity
31k
>16% CET1
Top 2 customer
PC
BC LC&I
satisfaction rank in
Customer satisfaction with
Mobile Banking
8.5
~45% Cost/Income
each market*
~4
~3
~2
Business
Customers
Income growth mid corporate
customers**
800m
Capital distribution
-
Employee
75
71
engagement rank
Credit cases with automatic
decisioning
50%
Nordic average
0221
0423
Achievements in focus areas
Increase in customers highly
satisfied with advisory***
+15%
-
Society
DKK 365bn in sustainable financing and Paris
Agreement aligned targets for our lending
portfolio
LC&I
Number of new customers
40
outside Denmark**
Dividend potential from 2023-
2026 of above DKK 50 bn
ā Accelerated dividend by H123
results targeting the higher end of
the 40-60% policy range
Ambition for further distribution
- subject to capital position and
market conditions
-
Compliance under control
Annual growth in Daily Banking
fees in BC and LC&I
5%
-
Finalised GFCP plan
-
Other
gains and higher engagement
-
since 0419
Agile transformation: Delivering on efficiency
Group-wide cost programme: 10% FTE reduction
*PC and BC: Weighted average based on income per country, LC&I: Weighted average of Prospera metrics. ** Increase vs 2023 baseline. *** Increase vs 2022 baseline.
Ranking in Capital Markets
advisory fees
Top 2
-
Increased investments
Increase yearly digital and tech
investments by DKK 1 bn
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