Investor Presentaiton

이어 do นี่ F.5 Health: Ensure quality of healthcare and service delivery (II/III) Initiative objective . Monitor the performance of health personnel - doctors, nurses, mid-wives etc. . Minimize inefficiencies in service provision (e.g., limitations of infrastructure) Actions Develop a pilot system in excel, Google Docs etc., to report indicators-educational degree, absence from work etc., and work with ICT to determine feasibility of an app-based system or a mobile USSD SMS system for reporting (e.g., each patient gets an SMS or voice prompt to answer a short quality of service survey after each visit) Implement plan for regular data updates (e.g., daily text messaging, direct editing of Google Doc) with GPs', CHOS³ & hospital administrators Set up an incentive structure to reward high-performing GPs¹/CHOS³ e.g., increased yearly bonus, faster promotion, preferential treatment in rotation decisions, public service excellence awards Partner with donors (e.g., UNICEF, WHO, USAID) to retrain poor- performing GPs 1/CHOS³ at educational institutions Deliverables Human capital Initiative Lead F.5.1: Permanent Secretary, Ministry of Health System to report indicators related to GPs1/CHOS³ e.g., educational degrees, reports from monitoring exercise Reporting method and frequency List of high-performing GPs¹/CHOS³ and a clear incentive structure for rewarding them • Assessment of degree of training required and proposed list of educational institutions e.g., UNICEF training center Recommended timeline • 12 months 1 month • 6 months • 8 months 1. General Practitioners 2. Local Government Area 3. Community Health Officers Copyright 2019 by Boston Consulting Group. All rights reserved. Potential quick-win 208

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