Walkme Results Presentation Deck slide image

Walkme Results Presentation Deck

| Total economic impact of WalkMe. 368% <3 Month Payback Period $20,042,842 Benefits from employee-facing apps Reduction in 60% training time Benefits from customer-facing services 35% Increase in customer retention FORRESTER Savings in IT and 50% Help Desk tickets Present Value Benefits over 3 Years 10% Revenue growth from current customers 20% licensing fees Savings in software 50% Savings in customer support costs Source: Forrester Consulting. The Total Economic Impact of WalkMe Digital Adoption Platform, October 2020 | Note: The Forrester Consulting study referred to above was based on information provided to Forrester Consulting during interviews they conducted with organizational decision-makers from four representative customers, selected by us, with experience using our Digital Adoption Platform, as well as Forrester's assumptions based on its own research in selecting customers to participate in the study, we sought to assemble a group of customers that would provide a fulsome representation of our platform's capabilities. As a result, we selected customers from diverse industries, each with a diverse portfolio of use cases. All customers we selected to participate in the study agreed to participate. The information provided during these customer interviews was then used by Forrester Consulting to create a modeled composite of representative customers reflecting characteristics of the interviewed organizations in order to examine the return on investment that organizations may potentially realize from deploying our Digital Adoption Platform.
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