Investor Presentation Q2-FY22
Key Metrics: Digital Business Mix continues to improve and digital engagement continues to intensify
Digital Business Mix continues to grow on the
back of seamless digital onboarding journeys
powered by "India Stack" across products
Digitally Acquired %
ااااا
98%
94%
70%
43% 44%
89% 97%
Savings
Fixed Deposit
Current Account
*Q2 FY'22 over Q2 FY'21
Personal Loans
Credit Cards
Insurance
Investments
91%
of transactions happen digitally
68%
of service requests processed STP digitally
via channels
36%
YoY Growth in registered user base of
Indus Mobile
2.9X YoY* Increase in mobile & UPI
transactions
1.9X
YoY Increase in whatsapp banking
user base
2.6X
YoY* Increase in whatsapp banking
conversations
4.3
Mobile App Rating on Android
Playstore
Clients on-boarded using VKYC every
25K
month
IndusInd BankView entire presentation