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Investor Presentaiton

Outlook Profitability Asset Quality • • • 2020 gross new lending volumes expected to be c.70% of 2019 volumes Net interest income in 2020 to be c.5% lower than 2019 2020 business income to be 20%-30% lower than 2019 Costs will continue to reduce: - 2020 costs to be lower than 2019 2021 costs to be below previous guidance of €1.65bn While we expect economic recovery commencing in H2 2020, COVID-19 and Brexit are ongoing uncertainties Subject to no further deterioration in the economic environment or outlook, 2020 impairment charge expected to be in a range of c.€1.1bn to €1.3bn Bank of Ireland 2020 Interim Results Capital • 2020 regulatory CET1 ratio to remain above 13.5% No dividend deduction assumed for 2020 Longer term impacts of COVID-19 on the economy and the Group's financial performance remain uncertain, our medium term targets should therefore no longer be considered current in these circumstances Bank of Ireland 31
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