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Investor Presentaiton

For personal use only RETAIL BANKING OVERVIEW¹ IMPROVED PERFORMANCE FOR BOQ BLUE AND CONTINUED MOMENTUM FOR VMA SUMMARY • The housing momentum generated at the end of FY20 has translated into positive lending growth across VMA and BOQ Retail Successful turnaround in the BOQ Blue brand Second phase of VMA digital bank incorporating home loans and term deposits and BOQ brand digital bank capabilities well progressed ME BANK - STRATEGICALLY AND FINANCIALLY COMPELLING $25bn GLA $18bn Deposits c.580k Customers ✓ Enhanced scale ✓ Broadly doubling the retail bank ✓ Providing geographic diversification Common cloud based technology platform ✓ Upgrade to v.18 of Temenos completed, customer migration commenced BOQD GROUP IMPROVED HOME LENDING GROWTH ($M)¹ 1,684 581 795 46 (50) 459 1,103 489 225 336 (443) (275) 1H20 2H20 1H21 2H21 Net Growth VMA BOQ Retail SOLID DEPOSIT FUNDING ($BN)² +7% 18.6 17.2 17.4 15.8 2.2 1.8 2.0 Attractive financial 1:8 2.0 2.2 2.5 outcomes 6.8 7.8 8.4 9.2 5.7 ✓ Due diligence assumptions 5.6 validated ✓ Synergies accelerated and expected to be delivered by end FY233 1H20 2H20 4.8 1H21 4.7 2H21 ■Term Deposits Savings & Investments Transaction Accounts ■ Offsets (1) Excluding ME Bank. BOQ Retail Bank home lending growth includes VMA plus BOQ Retail. Home lending growth includes a reclassification relating to a transfer of loans from BOQ Business Banking to Retail Banking reflecting customer segmentation changes. Prior periods have been restated. Bank of Queensland Limited 2021 Full Year Results Presentation (2) Excluding ME Bank (3) By the end of FY23 on an annualised run-rate basis 43
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