Sustainability Report 2021
SUMMARY
Presentation
Message from
Management
The Águas do
Brasil Group
Integrity and
Transparency
Fostering
Universal Access
to Sanitation
Water Security
and Climate
Efficient
Water
Our Utility
Companies
About this
Report
GRI
Summary
Corporate
Information
Change
Cycle
Quality, Safety, Health, Environment, and
Sustainability Management
The Águas do Brasil Group's Quality, Health, Safety,
Environment, and Sustainability Management Program is
supported by the Integrated Management System (IMS),
developed based on the requirements of the management
standards of ISO 9001:2015 - Quality Management
System, ISO 45001:2018 - Occupational Health and Safety
Management System, and ISO 14001:2015 - Environmental
Management System. The main objectives of the IMS are
the deployment of the corporate strategy in the day-to-
day activities of the utility companies, the management
of processes, the guarantee of good governance practices,
and the support to the utility companies in monitoring
their compliance.
This structure provides guidance and guidelines for all the
Group's utility companies, follows legal and regulatory
parameters, and internalizes sectorial issues to establish
support for the business in risk management. The
relationship with stakeholders and its improvement are
essential inputs to consider in structuring, formalizing,
operating, analyzing, and improving the IMS and its work
standards, incorporated from the data and information
obtained through the various communication channels
available. 102-43
At the end of 2021, the IMS was implemented in 10
utility companies, and progress was also made in the
corporate areas (Sustainability, Commercial, and Logistics
Management). Another significant development was the
contracting of external audits to evaluate the management
WWTP Conselheiro Paulino
of control of legal requirements. This evaluation includes
quality, safety, health, and environment in the five largest
utility companies of the Group, which received a certificate
of compliance with the ISO 14000 and ISO 45000 standards
- internal audits are carried out annually in all business
areas involved.
By 2022, the implementation of the IMS should reach
100% of the utility companies. The goal is to obtain ISO
14001:2015 certification in all operations by 2024 (excluding
Cedae's Block 3, which is being structured).
Sustainability Report 2021
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