Investor Presentaiton

OPERATIONS AND OUR associates WALMART DE MÉXICO Y CENTROAMÉRICA IS A LARGE EMPLOYER THAT OFFERS DEVELOPMENT OPPORTUNITIES TO ITS 226,289 ASSOCIATES. WE FOSTER A CULTURE OF INTEGRITY, RESPECT, SERVICE, AND EXCELLENCE, WITH EMPHASIS PLACED ON EQUALITY AND WORK-LIFE BALANCE FOR ALL OUR ASSOCIATES. PEOPLE, TALENT AND LEADERSHIP We nevertheless face the challenges stemming from growth, the incorporation of new generations into the labor force, and from belonging to a market that is constantly evolving. These challenges are attracting and retaining quality talent, developing competencies, and transforming our Company into a modern organization but without losing our essence and work ethic. In order to rise to the challenges, we have worked on: • Reinforcing the HR structure and management with a sounder and more strategic organization, in keeping with the needs of the business and with robust systems and policies; • Attracting and developing the best talent, fostering their capacities in the organization through people-based leadership, with a pronounced focus on integrity and business results; and • Reinforcing Walmart culture, driving commitment, and enhancing the work experience in the Company. STRUCTURE AND MANAGEMENT Headed by the Senior Vice President of Human Resources, the modality of business partner was created, whose role is to ensure that Human Resources' value proposition meets the requirements for each area and that the strategic priorities are executed. Moreover, HR areas devoted to the specific transversal knowledge of the organization were reinforced. These areas include Compensation and Benefits, and Talent and Organizational Development; the latter encompasses Work-Life Balance and Equality and Inclusion, which support and put into operations the initiatives designated by the Advisory Board on Equality and Inclusion who advises the CEO on related issues. The company has defined policies and procedures and the internal communication needed for optimum human resource management. It also relies on sufficient processes to review its execution and periodic updating as needed. 2013 Financial and Social Responsibility Report 38

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