RBC Financial Performance Update slide image

RBC Financial Performance Update

Insurance Strategic Priorities ■Grow the Canadian insurance business: By focusing on the mass underserved, providing innovative and competitive products, and leveraging partnerships to expand value added client services such as virtual health and wellness ■ Maintain our leadership position in the creditor business: By investing in new digital tools, delivering new pricing and product benefits, and developing new marketing programs to improve acquisition and retention through tighter integration with bank partners ■ Grow the longevity business in Canada and the UK: By enabling client base growth, long term investment returns, and risk diversification strategies Deepen client relationships across RBCI and RBC: By focusing on new client acquisition utilizing RBCI's growing channels at lower acquisition cost Net Income ($ millions) Highlights Among the largest Canadian bank-owned insurance organizations, serving more than five million clients globally #1 in individual disability (inforce business) with 38% (1) market share #1 in individual disability net new sales with 43% (1) market share #2 in Segregated fund net sales (2) RBC Guaranteed Investment Funds continue to be one of the fastest growing segregated fund providers in Canada with YoY growth of 40.2% (2) 775 806 831 III .. 2018 2019 2020 Q2/20 Q2/21 Premiums and Deposits ($ millions) 4,647 4,604 4,950 2,063 2,457 2,189 2,584 2,415 2,493 1,148 1,161 627 602 521 559 2018 2019 2020 Q2/20 Q2/21 ■ Canadian ■ International (1) LIMRA Canadian Insurance Survey, 1st Quarter, 2021. (2) Strategic Insights, Insurance Advisory Service Report, April 2021. 15 BUSINESS SEGMENTS RBC
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