Ocular Health Market Growth Strategy
In 2016 we outlined a plan - and strong results have followed
1
Fix the foundation and strengthen execution
1
Sales have returned to growth1
3
2 Invest in promotion, capital and systems
Reinvigorate the innovation pipeline
4 Strengthen the customer relationship
over the last several quarters
6%
3% 4%
5%
5% 5%
4%
1%
-1%
5
Develop a nimble medical device culture
FY16 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 4Q18
3
Launched new products.
(e.g. PanOptix, Ngenuity,
DAILIES TOTAL1 multifocal)
and expanded the
pipeline
4
Service levels at a
3 year high;
increased customer
training and field
service personnel
by 10%
1. Sales growth figures presented in constant currency (cc), which is a non-IFRS measure.
Note: Some quarterly growth rates have been impacted by inventory movements
Alcon
2
Highest ranking of customer
satisfaction in major markets;
SAP now spans ~60%
of sales;
significant
capital investment
in contact lenses
5
Voluntary employee
turnover at a
6 year low
អView entire presentation