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Investor Presentaiton

Appendix Reconciliation of reported and adjusted results $m Reported PBT Revenue Currency translation Customer redress programmes Disposals, acquisitions and investment in new businesses Fair value movements on financial instruments Restructuring and other related costs Currency translation on significant items ECL Currency translation Operating expenses Currency translation Cost of structural reform Customer redress programmes Strategy Results 4Q20 3020 4019 1,385 3,074 (3,897) FY20 8,777 FY19 13,347 178 134 (471) (1) 46 1=262 48 45 21 163 55 10 (768) (11) 176 (264) (84) 20 101 170 2 1 6 67 318 411 (63) (1,154) (21) 37 129 (120) (152) 223 - 32 158 (107) 3 183 (54) 1,281 Impairment of goodwill and other intangibles 8 57 7,349 1,090 7,349 Past service costs of guaranteed minimum pension benefits equalisation Restructuring and other related costs 17 17 836 567 400 1,908 827 o/w: costs to achieve 810 565 1,839 Settlements and provisions in connection with legal and regulatory matters Currency translation on significant items 4 3 5 12 (61) 7 60 53 758 517 7,877 2,973 9,830 Share of profit in associates and joint ventures Currency translation 15 28 Impairment of goodwill 462 - 477 28 Total currency translation and significant items Adjusted PBT Memo: tax on significant items (at reported FX rates) 825 1,291 8,353 462 462 3,372 (3) 8,802 2,210 4,365 4,456 12,149 22,149 (381) (161) (84) (660) (255) 55
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