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Investor Presentaiton

Launched in-depth reform on all fronts 2019 Group Reform Made all-out efforts th Achieved breakthroughs 25 major reform projects 86 specific tasks Stimulate New Vitality Built the "Strong Headquarter" Deepened the reform of human resources management Reformed the organizational structure of the personal banking line • Foster New Momentum Strengthened strategic layout in key regions Accelerated scenario ecosystem building Launched business integration of overseas institutions Established BOC Research Institute • Optimized integrated operations layout • . • Achieve New Breakthroughs Optimized corporate credit management system Established industry planning research center Implemented reform of data governance system 10
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