2020 Interim Results

ROI Mortgages: €22.9bn New Lending volumes and Market Share 23% €1.0bn 24% €1.3bn €23.7bn 25% €9.5bn €0.9bn H1 2019 H2 2019 New Lending Volumes H1 2020 Market Share Bank of Ireland 2020 Interim Results ROI Mortgages (gross) €23.0bn €22.9bn €11.1bn €11.6bn €4.4bn €3.2bn €3.0bn €9.8bn €8.7bn €8.3bn Dec 18 Dec 19 Jun 20 Tracker Variable Rates Fixed Rates Pricing strategy . . Fixed rate led mortgage pricing strategy which provides value, certainty and stability to our customers and to the Group Fixed rate products accounted for c.94% of our new lending in H1 2020, up from c.30% in 2014 Distribution strategy - continued expansion into broker channel • Establishing a large network of active brokers at a national level; brokers accounted for 30% of the market in H1 2020 Wider proposition • • 7 in 10 ROI customers who take out a new mortgage take out a life assurance policy through BOI Group 3 in 10 ROI customers who take out a new mortgage take out a general insurance policy through BOI Group with insurance partners 1 Average customer pay rate of 111bps less Group average cost of funds of 39bps LTV profile • • Average LTV of 60% on mortgage stock at Jun 2020 (Dec 19: 59%) Average LTV of 76% on new mortgages in H1 2020 (2019: 74%) Tracker mortgages • €7.9bn or 95% of trackers at Jun 2020 are on a capital and interest repayment basis 82% of trackers are Owner Occupier mortgages; 18% of trackers are Buy to Let mortgages Loan asset spread on ECB tracker mortgages was c.72bps in H1 2020 Bank of Ireland 37

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