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Investor Presentaiton

Financial & Performance Highlights | Domestic Express Quarter Financials (in USD thousands) GP Margin and Commentary aramex delivery unlimited GP Margin Q3 2022 Q3 2023 Change Change Excl FX Revenue Total Direct Cost Gross Profit GP% 100,697 96,007 (5%) 76,490 76,358 (0%) 24,207 19,649 24% 20% 4% 25% 24% 26% 24% 30 21% 20% 20 (19%) (9%) 10 0 Q2 2022 Q3 2022 Q4 2022 Q1 2023 Q2 2023 Q3 2023 Average KPIs per shipment Avg. revenue per shipment Avg. cost per shipment Avg. GP per shipment 5 4 4.21 4.11 3.93 4.00 3.95 3.91 3 3.16 3.12 2.93 3.03 3.11 3.11 2 1.05 0.99 1.00 0.97 0.84 0.80 1 0 Q2 2022 Q3 2022 Q4 2022 Q1 2023 Q2 2023 Q3 2023 . The Domestic Express business was impacted by foreign exchange translation, with a negative impact of USD 8.3 million on Revenue and USD 2.5 million on Gross Profit. Excluding FX, domestic revenue grew 4% and GP declined 9% in Q3 2023 compared to Q3 2022; with a corresponding GP margin of 21% in Q3 2023. Internal reclassifications negatively impacted the financial performance comparison to prior year: heavy shipment business in Ireland and UK was reclassified internally from domestic to freight business from July 2023 onwards. The lower Gross Profit margin is primarily attributed to the softness in Oceania, as well as a different allocation of resources within the Group. Revenue per shipment benefitted from 1) increases in rates and customer mix which was offset by primarily 1) FX impact, and to a lesser degree, the 2) decrease in fuel surcharges. Page 14
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