2021-2023 Sustainability Plan and Financial Performance

Customers Increasing share of free market customer base Customers (mn) 42 42 Developed markets 19 +48% (Europe)¹ 34 23 Electricity sold (TWh) 39 205 180 13 43 +40% 192 137 2020 2023 2020 2023 enel Developing 28 29 117 95 economies (Latin America) 2020 2023 2020 2023 68 Free Market ■Regulated Market 1. Power and gas customers

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