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Investor Presentaiton

QANTAS LOYALTY Overview of cash flow and accounting treatment Points Earned Points Flow by Spending Gross Billings Cash Flow Life of a Point ~2 years Points Redeemed for Award; or Points Expire (Breakage)¹ Redemption Cost Cash Interest Breakage Income Statement Marketing Services Revenue Marketing Revenue Redemption Revenue Redemption Cost Interest Revenue Redemption Margin Fair Value Deferred Balance Sheet Opening Revenue Received in Advance Closing Revenue Received in Advance n/a Opening Revenue Received in Advance Redemption Revenue Closing Revenue Received in Advance 1 Marketing Revenue Sources of Value 2 Working Capital benefit (interest income) 3 ③ Redemption Margin Note: above diagram highlights unique QFF accounting items only. Diagram excludes other revenue (e.g. membership revenue) and operating costs below gross margin. 1. Breakage is recognised at the time of points earn / issuance based on an estimated breakage rate. There is no further recognition of breakage at the time of points expiry. However, the actual rate of breakage is used to inform the estimated 147 breakage rate for initial recognition.
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