Investor Presentaiton
The T&O strategy aims to enable our digital transformation by partnering with
businesses and support functions, while managing risks and improving cost efficiency
Global T&O capabilities are key for our commercial and digital transformation
Composed of four main domains that
contribute to the digital transformation
Focused on five technological pillars
to respond to the changing business needs
Operating model oriented to develop
global products and digital services,
guaranteeing their quality and security
Technology
Cybersecurity
Operations
***
ATMs
Data
T
Santander
Risk
Business needs
Speed Innovation
Security
by design
Cost
Service
quality
Open
business
model
Management
(incl. cybersecurity)
Common
Architecture
Agile
Cloud
Core
Deep
systems technology
evolution skills
Data
c. 2,700
professionals
Robust Santander T&O allowing us to continue running the Bank and
serving our customers remotely with high standards during the covid-19 crisis
Global
Tech
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