2020 Results Announcement

Lower business income reflects lower economic activity FY 2019 (€m) FY 2020 (€m) Wealth and Insurance 277 214 . Retail Ireland 254 209 Retail UK (18) 6 Corporate and Treasury 154 139 Group Centre and other • (1) (7) Business Income 666 561 • Share of associates /JVs 39 (4) Total Business Income incl. JVs 705 557 Additional Gains 5 5 Valuation and other items (2) (61) Other Income 708 501 Bank of Ireland 2020 Results Announcement Lower business income reflects COVID-19 impact on economic activity • 23% decrease in Wealth and Insurance from lower sales and existing book experience 18% reduction in Retail Ireland from lower transaction fees and FX income Corporate and Treasury fee income reduced by 10% from lower underwriting income JVs €43m lower due to UK travel restrictions Valuation and other items charge of €61m; recovering from peak Q1 impact of €155m, as equity and bond markets recover 12% recovery in business income in H2, including share of associates and JVs H2 Business income incl. JVs recovering +12% €263m (€3m) €294m (€1m) • 14% increase in Wealth and Insurance • 3% increase in Retail Ireland • 7% growth in Corporate and Treasury €266m €295m H1 20 H2 20 Business income JVs JV income broadly flat and continues to be impacted by travel restrictions Bank of Ireland 22

View entire presentation