Credit Suisse Risk Organization Strategic Goals and Performance

We are making fundamental changes to the Compliance risk culture Risk Culture framework 29 Take ownership Leaders act as role models Encourage challenge Act in line with Purpose & Values Governance, roles and responsibilities Everyone is a risk manager Learn and anticipate Risk resources Risk appetite and Risk competencies strategy Incentives and consequences Changes in Risk Culture observed by Compliance 1 2 3 Co-ownership of key regulatory programs Divisions and Regions leading discussions on compliance risk through bank governance Clear accountability of client risk appetite 4 Active challenge from the second to the first line of defense 5 Lead mindset where "Everyone is a risk manager" Footnotes are an integral part of this presentation. See slides 62-67 in the appendix of this presentation for detailed information, including important presentation and other information relating to non-GAAP financial measures, and defined terms. CREDIT SUISSE

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