Investor Presentaiton

SUCCESSFUL EXECUTION OF OUR STRATEGY WILL DELIVER RESULTS KEY MEASURES OF SUCCESS 6 OUR AMBITION OVER FY23-25 Colleague engagement Top quartile engagement Customer NPS1 • Strategic NPS positive and #1 of majors Cash EPS growth ROE • Focus on growing share in target segments, while managing risk and pricing disciplines Disciplined approach to costs and investment - target lower absolute costs² (relative to FY20 cost base of $7.7bn) . Target double digit Cash ROE (1) Net PromoterⓇ and NPS® are registered trademarks and Net Promoter Score and Net Promoter System are trademarks of Bain & Company, Satmetrix Systems and Fred Reichheld (2) Excluding large notable items National Australia Bank

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