Economic Backdrop and Financial Performance Objectives
Personal & Commercial Banking
■ The financial services leader in Canada
- #1 or #2 market share in all key retail and business product
categories
- Largest branch network, the most ATMs and one of the
largest mobile sales forces across Canada
- Superior cross-sell ability
■ In 9 countries and territories in the Caribbean
"
-
3rd largest bank by assets (1) in English Caribbean
Innovative direct banking to U.S. cross-border clients
Ongoing investments to further digitize our banking channels
Q1/2024 Highlights
Clients (MM)
~15
Branches
1,184
ATMs
4,275
Active Digital (Online and Mobile) Users (2) (MM)
9.2
Employees (FTE)
37,373
Net Loans & Acceptances(3) ($BN)
614.1
Deposits (3) ($BN)
630.6
362.7
AUA(4) ($BN)
Net Income ($ millions)
8,370
8,266
7,847
346
344
227 8,024
7,922
7,620
2,126
2,061
70
94
2,056
1,967
2021
2022
■Canadian Banking
2023
Q1/2023
■Caribbean & U.S. Banking
Q1/2024
Revenue by Business Line (5)
Canadian
Banking
95%
Personal
Banking
67%
Business
Banking
28%
Caribbean
& U.S.
Banking
5%
(1) Based on spot balances. For Caribbean Banking, ranking based on annual peer review (completed April 30, 2023; peers include Republic Bank, BNS and CIBC). (2) This figure represents the 90-day active customers in Canadian Banking only. (3) Based on average
balances. (4) AUA represents period-end spot balances and includes securitized residential mortgages and credit card loans as at January 31, 2024 of $14 billion and $6 billion, respectively. (5) For quarter ended January 31, 2024.
13 BUSINESS SEGMENTS
RBCView entire presentation