Sunrise Investor Overview
Sunrise
Focus: strategic priorities
G
Network
quality
= Customer
interface
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8
Innovative converged
products
6
■ Fastest & largest 5G in CH (connect and
RootMetrics); 5G in 426 cities/towns; strong
spectrum at favorable price.
First European 5G innovation center; 5G in smart
manufacturing and farming; 4K game cloud app;
security ops center
■ Landline access via FTTH, xDSL and FWA
☐
Leading NPS and 'time to close' open feedbacks
■ Ongoing shop refurbishment and openings,
supporting highest score in DACH region in
'connect' shop test
Awarded with 'Great Place to Work'; digital
transformation on-track with increasing online
channel share
▪ Launched 5G FWA and handsets, among 1.
operators in the world; Q4: extended availability
of TV OTT to Samsung TV
■ B2B launched unlimited mobile workplace; Q4:
large 'Microsoft Teams' campaign, 5G indoor
coverage as a service, won 'SRG SSR' and 'On'
as new customers
1. in 5G test
The biggest
and fastest
5G network.
As awarded by
RootMetrics
RootMetrics RootScore"
Award Winner
Sunrise
FIRST 5G
FIRST 5G
ON
1. 5G innovation center
HUA
Sunrise
G
nova in Cente
nwol ni vil de
C
20
European
5G leadership
NPS
Connect shop test 2019
Customer
service
69
Sunrise
430
Swisscom 398
Shops
82
Salt 391
Leading
customer interface
Music
ON
FIRST 5G
12
58
306
54
htc
TV Neo & Samsung
Drive
convergence
GAME CLOUD
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