Initiatives to Improve Corporate Value slide image

Initiatives to Improve Corporate Value

Overview of the MMP Accelerate initiatives to realize “Retail No. 1”: The first 1,000 days of taking on corporate transformation (CX) -From rehabilitation to taking on new challenges- Adapt to changes in light of such trends as SX, DX, etc. Further accelerate income and cost structure reforms Strengthening of Value Creation Capabilities Striving for the further development of businesses backed by the group's inherent strengths and creating new value Further Development and New Challenges Strengthening our consulting capabilities in terms of both quality and quantity Leverage the combined capabilities offered by all Resona Group companies (customer bases and service functions) Utilizing technologies and data Expanding customer bases, management resources and functions Development of Next-Generation Management Platforms Further strengthening the consolidated management of Group companies and executing integrally reforms of management platforms Governance Strengthen Group governance Upgrade our mode of risk governance Pursue the thorough practice of customer-oriented business conduct Co-creation and Expansion of Value Realize value creation and well-being ✓ Financial digital platform ✓ Inorganic investment Human capital Resonance of the three pillars (engagement, professionalism and co-creation) <Value to be delivered> <Areas of business focus> Ever more diverse Circulation of businesses and Business processes: Exhaustive overhaul . SME loans issues confronting our customers require ever more sophisticated solutions • assets Facilitation A Business and asset succession Cashless and DX Asset formation support Intellectual capital Channels: Integration of face-to-face and digital channels . Transition of social structure • Corporate pensions Housing loans Systems: Pursuing generalization, openness and streamlining Transitioning from striving to qualitatively and quantitatively enhance capital to a new phase in which we can fully utilize it Resona Holdings, Inc. 25
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