PitchSend

Integration and Operations Overview

We are innovating on the customer experience to appeal to a broader West Coast audience PISTOLS Single entertainment platform Satellite WiFi on first aircraft (full fleet roll-out by 2020) Refreshed food & beverage program on all aircraft Designer uniform and upgraded cabin experience roll-out (2019) 2018 2019 2020 & Beyond Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Ongoing product & customer experience innovation New JFK Airport Lounge First Airbus with renovated cabin (full roll-out by 2020) Beyond Bound *Current timeline as of March 2018. Selected milestones only. Milestone timing subject to change. Expanded SEA airport presence and flagship lounge (mid-2019) 26

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