Barclays H1 2023 ESG Investor Presentation
Our strategy and ESG progress
Climate and sustainability
Social
Governance
The Barclays Way - our Code of Conduct
The Barclays Way outlines the Purpose, Values and Mindset which govern our way of working across our business
Our Purpose
The reason our company exists; the societal need we fulfil
Colleagues
Our Values
Our moral compass, helping us do what we believe is right
To promote respect, diversity,
performance and wellbeing in the
workplace
• Take responsibility for success and
failure
Respect and value people from all
backgrounds
Challenge and escalate issues of
concern fairly and clearly
Recognise and celebrate colleagues'
achievements
Our Mindset
The operating manual for how we behave
Provides a reference point for how we behave towards:
Customers/clients
°
To deliver excellent service
Communicate clearly and
transparently without jargon
Do not offer unsuitable products
Maintain customer and client
confidentiality
Avoid undeclared actual or potential
conflicts of interest
Operate in line with relevant laws and
regulations
Society
Focused on the areas where we can
have the greatest long-term impact
Making growth 'green', sustainable and
inclusive
Managing the environmental and
social impacts of our business
Running a responsible business
Investing in our communities
Risk management and controls
•
Maintaining strong governance, robust
controls and high ethical standards
Practice responsible risk management
and due diligence
Ensure colleagues understand role-
specific controls and governance
Protect and enhance our reputation
• Apply high standards of professional
and ethical conduct at all times
Guiding us to deliver to a consistently excellent standard, in everything we do
32 | Barclays H1 2023 ESG Investor Presentation | 27 July 2023
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