Q3 2020 Business Update amid Covid-19 slide image

Q3 2020 Business Update amid Covid-19

Additional information: footprint - Customer banking in Austria and the eastern part of the EU Erste Group footprint Czech Republic Customers: 4.5m Employees: 9,914 Branches: 446 Slovakia Customers: 2.2m Employees: 3,795 Branches: 216 • Highlights Leading retail and corporate bank in 7 geographically connected countries CZ SK AT Majority ownership Minority ownership ERSTEŚ Group HU HR RS Austria RO Croatia Customers: 3.8m Employees: 16,142 Branches: 858 Customers 1.3m Employees 3,292 Branches: 141 Hungary Customers: 0.9m Employees: 3,234 Branches: 108 Romania Customers: 2.9m Employees: 5,749 Branches: 371 • Favourable mix of mature & emerging markets with low penetration rates Potential for cross selling and organic growth in CEE Serbia Customers: 0.5m Employees: 1,196 Branches: 88 Employees: FTEs as of end of reporting period (The presented FTE data exclude FTEs outside Erste Group's core markets in Austria and CEE as well as FTEs of specific services entities not located in Austria) Page 58
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